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Forum - Technical problems - Errors with the files

Here is a list of question and answer to refer to in case there is errors with the reader.

The first thing to do is to reupload the reader files in your installation. Once this is done test again. If the errors are still there follow these procedures.

I can't load the CSV into the content area

Make sure the upload folder have the correct permission. It will need writing permissions to allow the upload of files. It could also be because your filename contains special characters. Before uploading make sure it contains no accents or extra punctuation. A web file has to follow a good naming standard.

My file doesn't save

If trying to save a file make sure that the max_execution_time and post_max_size limit is enough. It possible to experience PHP limit errors if the user is working with big files. Try increasing them in the php.ini file.

When I save and reload the data get mixed up

This issue is related to the column header. If a column name is empty and numbers are used instead for the title the column will change place. It's because the system is saving the file using indexes instead of name and since it's missing an index it will reappend the column at the end. The column need an appropriate name. Alpha-numeric names are allowed.

I have encoding issues

The file should be saved using the same encoding that it was loaded with. Its preferable to use utf-8 encoding for the CSV file to avoid any garbled characters.

My file return error when it load

Please make sure that the file CSV format is good. It should be using a comma for each columns (even if there's no data for the row), and a double quote for a string. Numbers don't require double quote.



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Errors with the files

The 2019-04-19 at 10:10:09

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Modified the 2020-03-31 at 19:56:26

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